This Week in Logistics: The Structural Pieces Are Clicking Into Place: FedEx Freight, Humanoid Robots, + What Oil Settling Actually Means

Through the Fuel Crisis: The Operator Playbook for 3PLs and Transport Companies

How to Deliver an Amazon-Like Experience When You're Not Amazon

CartonCloud Reviews, Pricing, and Alternatives: What 3PLs Actually Want to Know

This Week in Logistics: How Do You Deliver an Amazon-Like Experience as a Non-Amazon Retailer? In Conversation with Shippit

May 2026 — New Feature Round-up

April 2026 — New Feature Round-up

What is the best warehouse management software and why?

This Week in Logistics: Hope Is Not a Plan: What the Iran Deal, FedEx Freight's Independence, + the RTCCO Review Mean for Logistics Operators This Week

This Week in Logistics: Aramco Says Oil Won't Normalise Until 2027 — and Two Other Shifts That Moved the Ground This Week

Every Missed Scan Creates Problems You Can’t See (Until it’s Too Late)

Finding the best Warehouse Management System (WMS) software for small businesses

Best 3PL Software Alternatives: 2026 Comparison Guide

How to Reduce Admin in a 3PL Operation

This Week in Logistics: Volatility Is the Operating Environment

CartonCloud vs Da Vinci Comparison Guide for 3PLs

This Week in Logistics: The Hormuz Fuel Crisis, Freight Upcycle + Amazon Supply Chain Update

What Home Depot’s Next-Day Delivery Push Means for 3PL Operations

Best 3PL Software for Small to Mid-Sized Logistics Providers in USA

This Week in Logistics: What’s Actually Happening in Logistics Right Now (with special guest Scott Murray)

ABOUT US

From the warehouse floor to enterprise scale — this is our story.

Powerful logistics software that’s spectacularly smart + deliberately simple.

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Our founder's story

Built inside an Australian 3PL to fix real operational problems — now trusted by over 600 logistics teams worldwide.

Our vision.

Our mission.

Between route planning, driver comms and customer updates, you’ve got enough plates spinning without the tech slowing you down. CartonCloud’s purpose-built TMS keeps every run, route and receipt right where you need it, in one simple platform.

Our History

2012

Built to solve a real problem CartonCloud begins life as an in-house system for a chilled freight 3PL. A working mobile app is developed from day one to support live warehouse and transport operations.

2013

Mobile-first workflows take shape A native Android app is released, and early workflows are enhanced with automation to reduce manual handling and data entry.

‍

2014

Invoicing, automated Automated invoicing is introduced, including a built-in Xero integration — removing hours of manual billing work.

‍

2015

A company takes shape Development ramps up to support broader use. CartonCloud officially begins its journey as a product company, with a team of two based on the Gold Coast.

‍

2016

Early momentum One year on, the team grows to six and the customer base continues to expand.

2017

Backed for growth CartonCloud raises its first $1M in funding. By September, the platform supports 65 customers and continues to mature.

2018

Scaling steadily With a team of 14 and growing demand, CartonCloud raises a second $1M and reaches 110 customers.

2020

Adapting through uncertainty As the global pandemic unfolds, CartonCloud moves fully remote. The team of 22 continues supporting customers through a period of unprecedented disruption.

2021

Supporting logistics through change E-commerce surges, supply chains are tested, and logistics teams face new pressures. CartonCloud’s remote team of 40 supports over 265 customers across Australia and New Zealand.

2021

Significant investment In December, CartonCloud raises $12M in funding, with the customer base growing to 343 companies.

2022

Expanding globally Driven by international demand, CartonCloud expands into North America, establishing a regional headquarters in Canada.

2023

Growing teams and capabilities The global team reaches 60, supporting 465 customers. Significant mobile app improvements are released, including enhanced task picking, pallet handling, and serial tracking.

2024

Enterprise-ready tools introduced Warehouse Premium launches, alongside Pick to Tote workflows for e-commerce, self-managed integrations, enterprise SSO, white labelling, and other core platform enhancements.

2025

Built for what’s next CartonCloud launches its full e-commerce suite and delivers major WMS and TMS enhancements. Today, over 600 logistics companies worldwide rely on CartonCloud, supported by a global team of 65.

MEET OUR

Leadership Team

At the heart of our success is a team of dedicated, forward-thinking leaders committed to driving innovation, fostering collaboration, and delivering exceptional value.

\ \ Shaun Hagen \ \ Chief Executive Officer](https://www.linkedin.com/in/shaunhagen/)

\ \ Vincent Fletcher \ \ Co-Founder & Chief Product Officer](https://www.linkedin.com/in/vincent-fletcher/)

\ \ Kenji Kimura \ \ Chief Technology Officer](https://www.linkedin.com/in/kenjikimura/)

\ \ Sarah Smith \ \ Chief Strategy Officer](https://www.linkedin.com/in/sarah-smith-5046066/)

\ \ Scott Murray \ \ VP of Operations](https://www.linkedin.com/in/scott-murray-5380a6a4/)

\ \ Daniel McDermott \ \ Senior Director of Marketing](https://www.linkedin.com/in/mcdermottdaniel/)

\ \ Rebecca McDonald \ \ Director of People and Culture](https://www.linkedin.com/in/rebeccajmcdonald/)

\ \ Logan Maire \ \ Director of Engineering](https://www.cartoncloud.com/about-us#)

What We Stand For

We obsess over customer value

Everything starts with the customer’s reality. We listen closely, work backwards from real problems, and earn trust by delivering outcomes that actually matter on the ground — not just features on a roadmap.

We innovate to make things simpler

Logistics will always be complex. Our job is to make it feel manageable. We look for smart ways to remove steps, reduce effort, and help teams do more with less — without cutting corners.

Connected, not closed

Modern logistics doesn’t live in one system. We build secure integrations and APIs that connect CartonCloud into the wider technology stack, without locking customers into rigid structures.

We trust data, not assumptions

Good decisions come from evidence, not guesswork. We seek real data — even when it’s hard to get — so we can focus on what actually moves the needle for our customers and our business.

Powerful, without the complexity

We believe serious capability shouldn’t come with unnecessary friction. CartonCloud is designed to handle complex operations while staying intuitive, fast to adopt, and practical for everyday use.

We work better together

CartonCloud is built by people with different backgrounds, perspectives, and experiences — and that diversity makes the product stronger. We challenge each other respectfully, learn constantly, and improve by collaborating.

CAREERS

Want to work with us?

Explore current position vacancies at CartonCloud in our Careers Portal.

View CartonCloud Careers

View Careers

Explore the resource hub

Tips, tools and stories from logistics teams who are working smarter, thinking clearer and breathing easier.

Explore All Resources

\ \ View Resource](https://www.cartoncloud.com/resources/twil-ep15-structural-pieces-clicking-into-place)

\ \ View Resource](https://www.cartoncloud.com/resources/through-the-fuel-crisis-the-operator-playbook-for-3pls-and-transport-companies)

\ \ View Resource](https://www.cartoncloud.com/resources/how-to-deliver-an-amazon-like-experience-when-youre-not-amazon)

.webp)\ \ View Resource](https://www.cartoncloud.com/resources/cartoncloud-reviews-pricing-and-alternatives-what-3pls-actually-want-to-know)

\ \ View Resource](https://www.cartoncloud.com/resources/this-week-in-logistics-how-do-you-deliver-an-amazon-like-experience-as-a-non-amazon-retailer-in-conversation-with-shippit)

\ \ View Resource](https://www.cartoncloud.com/resources/may-2026----new-feature-round-up)

\ \ View Resource](https://www.cartoncloud.com/resources/april-2026-new-feature-roundup)

.webp)\ \ View Resource](https://www.cartoncloud.com/resources/what-is-the-best-warehouse-management-software-and-why)

\ \ View Resource](https://www.cartoncloud.com/resources/twil-ep13-hope-is-not-a-plan-iran-deal-fedex-freight-rtcco)

\ \ View Resource](https://www.cartoncloud.com/resources/twil-ep-12----aramco-2027-inland-rail-scaled-back-the-roadcheck-gap)

\ \ View Resource](https://www.cartoncloud.com/resources/every-missed-scan-creates-problems-you-cant-see-until-its-too-late)

\ \ View Resource](https://www.cartoncloud.com/resources/finding-the-best-warehouse-management-system-for-small-businesses)

\ \ View Resource](https://www.cartoncloud.com/resources/3pl-software-alternatives-comparison-guide-2026)

.webp)\ \ View Resource](https://www.cartoncloud.com/resources/how-to-reduce-admin-in-a-3pl-operation)

\ \ View Resource](https://www.cartoncloud.com/resources/twil-ep-11----volatility-is-the-operating-environment)

\ \ View Resource](https://www.cartoncloud.com/resources/cartoncloud-vs-da-vinci-comparison-guide-for-3pls)

\ \ View Resource](https://www.cartoncloud.com/resources/this-week-in-logistics-the-hormuz-fuel-crisis-freight-upcycle-amazon-supply-chain-update)

.webp)\ \ View Resource](https://www.cartoncloud.com/resources/what-home-depots-next-day-delivery-push-means-for-3pl-operations)

.webp)\ \ View Resource](https://www.cartoncloud.com/resources/best-3pl-software-for-small-to-mid-sized-logistics-providers-in-usa)

\ \ View Resource](https://www.cartoncloud.com/resources/this-week-in-logistics-whats-actually-happening-in-logistics-right-now-with-special-guest-scott-murray)

## Frequently Asked Questions

Company

Integrations

Platform

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How long does implementation and onboarding typically take?

Most customers are onboarded in days, not months. The average setup time is around 6 hours, supported by CartonCloud’s local onboarding and support teams for both North America and ANZ businesses.

Company

What pricing model does CartonCloud use for US customers?

CartonCloud uses usage-based pricing, so you only pay for what you use. Pricing scales with volume, and features — making it suitable for both growing teams and enterprise-level operations. Contact the CartonCloud team for tailored pricing.

Company

Is CartonCloud a cloud-based system?

Yes. CartonCloud is a 100% cloud-based SaaS platform, accessible from any modern web browser with no on-premise servers or complex IT infrastructure required.

Company

What is CartonCloud?

CartonCloud is an all-in-one logistics platform combining a Warehouse Management System (WMS) and Transport Management System (TMS) in a single, fully integrated solution. It’s designed for 3PLs, in-house logistics teams, and transport operators who need real-time visibility, automation, and scalability across warehouse and delivery operations.

Company

Does CartonCloud support compliance, audits and traceability?

Yes. CartonCloud provides full audit trails, item-level traceability, batch and serial tracking, scan history, and proof-of-delivery records to support compliance and audits.

Company

What makes CartonCloud different from other WMS or TMS platforms?

CartonCloud combines warehouse, transport, billing, integrations, and client visibility into one intuitive platform — built by logistics people, designed to be mastered in minutes, and scaled without complexity.

Company

Is CartonCloud just a WMS, or does it include transport management too?

CartonCloud is a fully integrated WMS + TMS platform. Warehouse workflows, transport planning, delivery tracking, proof-of-delivery, and billing all operate from one shared data source — eliminating double handling and disconnected systems.

Company

Is CartonCloud suitable for enterprise operations?

Yes. CartonCloud is enterprise-ready, supporting multi-site operations, advanced workflows, high transaction volumes, and global security standards such as ISO27001 and SOC2.

Company

Who is CartonCloud best suited for?

CartonCloud is built for 3PL providers, in-house logistics teams, and transport companies managing complex warehouse and delivery operations at scale.

Company

Want the full picture?

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